Privacy Policy

Effective Date: February 19, 2026

Adaptive Resilience Consulting (“ARC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, register for services, or otherwise interact with us (collectively, the “Services”).

This Privacy Policy is intended to support compliance with applicable privacy and consumer protection laws, including transparency and notice requirements.

1) Scope

This Privacy Policy applies to personal information collected through:

• Our website and online pages that link to this policy
• Forms, emails, phone calls, and event registrations
• Service inquiries, contracting inquiries, and communications

If we process personal information on behalf of a client (for example, under a government or enterprise contract), the client’s agreement and instructions may govern how that data is handled.

2) Information We Collect

A. Information you provide

We may collect personal information you choose to submit, such as:

• Contact details: name, email, phone number, organization, job title
• Inquiry details: message content, scope needs, timelines, service requests
• Contracting details: procurement-related information you provide (e.g., project needs, requirements, place of performance, preferred delivery format)
• Event/training info: attendance details, session selections, feedback
• Payment/transaction info: if you purchase services, payment is typically processed by a third-party processor (we generally receive confirmation and limited transaction details, not full card numbers)

B. Information collected automatically

When you use the Services, we may automatically collect:

• Device and usage data: IP address, browser type, device identifiers, pages viewed, time spent, referring/exit pages
• Approximate location: derived from IP address
• Cookie/tracking data: as described in the Cookies section below

C. Information from third parties

We may receive information from:

• Service providers who support our website, scheduling, email delivery, analytics, or payment processing
• Public sources (e.g., professional profiles), when relevant to contracting or business communications

Sensitive information

We do not intend to collect sensitive personal information (e.g., government IDs, precise geolocation, health/medical data) through the website. Please do not submit sensitive information through web forms unless explicitly requested through a secure, contract-approved method.

3) How We Use Information

We may use personal information to:

• Provide and improve our Services
• Respond to inquiries and communicate with you
• Schedule calls, deliver services, and provide support
• Send administrative messages (updates, confirmations, policy notices)
• Send marketing communications (you can opt out anytime)
• Maintain website functionality, analytics, and security
• Prevent fraud, misuse, or unauthorized access
• Comply with legal obligations and enforce agreements

We aim to use personal information consistent with disclosed purposes, including providing clear notice of categories and uses where required.

4) How We Disclose Information

We may disclose personal information in the following situations:

A. Service providers

We share information with vendors who help us operate (e.g., hosting, email, scheduling, analytics, payments). They are authorized to use personal information only as necessary to provide services to ARC.

B. Legal and compliance

We may disclose information to comply with the law, respond to lawful requests, or protect rights, safety, and security.

C. Business transfers

If ARC is involved in a merger, acquisition, financing, reorganization, or asset sale, information may be transferred as part of that transaction.

D. With your direction

We may disclose information when you request or authorize us to do so.

5) Cookies, Analytics, and Tracking

Cookies

We may use cookies and similar technologies to:

• Enable essential site functions
• Remember preferences
• Understand traffic and usage trends
• Improve performance and content

You can control cookies through your browser settings. If you disable cookies, some features may not work properly.

Do Not Track signals

Some browsers offer “Do Not Track” signals. Our Services may not respond to all such signals uniformly, and we provide this disclosure to support transparency expectations in applicable jurisdictions.

Global Privacy Control

If we detect a Global Privacy Control signal (where supported), we will treat it as a request to opt out of applicable “sale”/“sharing” mechanisms to the extent required by law.

6) Notice at Collection

At or before the point of collection, ARC provides notice of:

• Categories of personal information collected
• Purposes for collection/use
• Whether information is sold or shared (as defined by applicable law)
• Retention practices for categories of information

ARC does not sell personal information for money.
We also do not share personal information for cross-context behavioral advertising unless we implement and disclose such practices and provide applicable opt-out choices.

7) Data Retention

We retain personal information only as long as reasonably necessary for:

• The purposes described in this Privacy Policy
• Contract and recordkeeping needs
• Security, fraud prevention, and dispute resolution
• Compliance with legal obligations

Retention periods vary depending on the type of information and the context in which it was collected.

8) Data Security

We use administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure. If we become aware of a security incident involving personal information, we will provide the required notices under applicable law.

9) Your Privacy Rights

A. California privacy rights

If you are a California resident, you may have rights to:

• Know/access categories and specific pieces of personal information collected
• Delete personal information (subject to exceptions)
• Correct inaccurate personal information
• Opt out of “sale” or “sharing” (as those terms are defined under California law)
• Limit the use/disclosure of sensitive personal information (if applicable)
• Non-discrimination for exercising privacy rights

How to submit a request:
Email: hester@adaptiveresilienceconsulting.com
Web form: Contact Us – Adaptive Resilience Consulting

We may need to verify your identity before fulfilling requests.

Authorized agents:
You may use an authorized agent to submit requests where permitted by law, subject to verification requirements.

B. Other U.S. state privacy rights

Depending on your state of residence, you may have similar rights (access, deletion, correction, opt out of targeted advertising, and appeals). We will honor valid requests as required by applicable law.

10) Marketing Communications

If you receive marketing emails from ARC, you can opt out at any time by:

• Clicking “unsubscribe” in the email, or
• Contact us at hester@adaptiveresilienceconsulting.com

You may still receive non-marketing messages (e.g., service updates, confirmations).

11) Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it as required.

12) Third-Party Links

Our Services may link to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies before providing personal information.

13) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy and revise the “Last Updated” date. Your continued use of the Services after changes constitutes acceptance of the updated policy.

14) Contact Us

If you have questions about this Privacy Policy or your privacy rights, contact:

Adaptive Resilience Consulting (ARC)
Email: hester@adaptiveresilienceconsulting.com
Phone: 800-723-1272 (ARC)